Privacy Policy

1. Introduction

At i-a-l.com (“we,” “our,” or “us”), we are deeply committed to safeguarding the privacy and personal data of all users who interact with our website and services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data, in accordance with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We are dedicated to maintaining transparency and upholding the principles of fairness, accountability, and privacy-by-design in all aspects of our data processing activities.

2. Scope and Data Controller

This Privacy Policy applies to all users of the website i-a-l.com and any services offered through it. For purposes of data protection laws, i-a-l.com is the data controller of your personal data. If you are a resident of the European Economic Area (EEA) or the United Kingdom, i-a-l.com is responsible for determining the purposes and means of the processing of your personal data.

3. Categories of Personal Data We Process

We collect and process the following categories of personal data depending on your interactions with us:

3.1. Usage Data
Information about how you use our website, including IP address, browser type and version, operating system, referral URLs, pages visited, time spent on pages, and clickstream data.

3.2. Account Data
Information provided during account registration or profile creation, such as your name, email address, postal address, telephone number, login credentials, and other identifying information.

3.3. Profile Data
Details related to your interactions and preferences, such as purchase history, behavioral trends, marketing preferences, survey responses, and product interests.

3.4. Communication Data
Information from communications with you, including support tickets, inquiry submissions, complaint resolution, and customer service interactions.

3.5. Technical Data
Device identifiers, system configurations, screen resolution, browser plug-in types and versions, and language and time zone settings.

3.6. Transaction Data
Payment information, billing details, shipping addresses, order history, and other transaction-related information when you purchase products or services via our website.

3.7. Preference Data
Information related to your choices concerning receiving marketing communications, notification preferences, and other personalized settings.

4. Legal Bases for Processing Your Data

We process your personal data under the following legal bases, as appropriate:

– Consent: Where you have explicitly provided your consent, such as for receiving newsletters or marketing communications.
– Contractual Necessity: When processing is necessary to fulfill a contract with you or to take steps prior to entering into a contract.
– Legal Obligation: Where we must comply with legal requirements, such as regulatory disclosures or tax obligations.
– Legitimate Interest: Where processing is necessary for our legitimate interests in providing, improving, and securing our services, provided that such interests are not overridden by your rights and freedoms.

5. Your Rights Under Data Protection Laws

Subject to applicable laws, you have the following rights in relation to your personal data:

– Right of Access: You may request information about the personal data we hold about you.
– Right to Rectification: You may ask us to correct or update your personal data if it is inaccurate or incomplete.
– Right to Erasure: You may request the deletion of your personal data, subject to certain legal exceptions.
– Right to Restriction: You may request that we limit the processing of your data in certain cases.
– Right to Data Portability: You may obtain a copy of your data in a structured, commonly used, and machine-readable format and, where feasible, request us to transmit this data to another controller.

To exercise your rights, please contact us using the contact information provided in Section 13.

6. Security Measures

We implement a variety of technical and organizational measures to ensure a level of security appropriate to the risk, including:

– Data encryption during transmission and at rest
– Role-based access control and account management
– Continuous data backups and secure storage
– Employee privacy and security training
– Regular system monitoring and vulnerability management

7. International Data Transfers

Where personal data is transferred outside the EEA, United Kingdom, or other regions with comprehensive data protection laws, we ensure adequate protection through appropriate safeguards, such as:

– Standard Contractual Clauses approved by the European Commission
– Binding Corporate Rules (where applicable)
– Specific user consent for international processing in the absence of other legal safeguards

8. Data Retention

We retain personal data only for as long as necessary for the purposes set out in this policy, or as required by applicable law. Generally:

– Usage Data is retained for up to 12 months for analytics and system performance purposes.
– Account and Profile Data are retained for the duration of your account and for up to 6 years thereafter for compliance and recordkeeping.
– Communication and Technical Data are retained for up to 3 years after the last interaction.
– Transaction Data is kept for up to 7 years to comply with legal and financial obligations.
– Preference Data is retained for as long as consent is valid or until preferences are modified.

9. Cookie Policy

We use cookies and similar technologies to collect data about your interactions with our site. The cookies we use fall into the following categories:

– Essential Cookies: Necessary for site functionality and security (e.g., session management, authentication).
– Functional Cookies: Enhance usability and customization.
– Analytics Cookies: Collect aggregated data on website usage to improve performance.
– Performance Cookies: Monitor page load times, responsiveness, and other metrics for optimizing user experience.

10. Cookie Management & Compliance

You can manage your cookie preferences at any time using the consent pop-up on i-a-l.com, or by adjusting your browser settings to refuse some or all cookies. Please note that disabling essential cookies may affect website functionality.

We comply with GDPR and CCPA requirements by:

– Providing clear explanations of all cookies and data collection practices;
– Enabling explicit consent for non-essential cookies;
– Offering a “Do Not Sell or Share My Personal Information” option for California residents; and
– Honoring preferred tracking signals where applicable, such as Do Not Track (DNT).

11. Children’s Privacy

Our website and services are not intended for or directed to children under the age of 13. We do not knowingly collect or process personal data from children without verified parental consent in accordance with applicable legal requirements. If we become aware of unauthorized data collection from a child, we will delete such data promptly.

12. Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy to reflect changes in our practices or legal obligations. We will notify users of material changes via suitable mechanisms, such as notifications on i-a-l.com or by contacting you directly, where appropriate and legally required.

13. Contact Us

If you have any questions about this Privacy Policy, your rights, or our data practices, please contact us at:

Email: [email protected]

We are committed to full compliance with applicable data protection laws and to maintaining respectful and lawful processing of your data. For any concerns regarding your personal data or to file a complaint, please reach out through the contact information above.